Remember when, if you had a question or a problem, you could call up your health insurance provider, your bank, your telephone company (yes, I am that ancient) and speak to a real person who actually had the authority to try to fix your issue? Remember when you could order something from a paper catalog… Continue reading “Press One For….” Another Migraine. Customer Service Nightmares Aren’t Going Away.
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"Nothing that happens to a writer — however happy, however tragic — is ever wasted." ~ P.D. James
THE MEMOIR LIFE 