Remember when, if you had a question or a problem, you could call up your health insurance provider, your bank, your telephone company (yes, I am that ancient) and speak to a real person who actually had the authority to try to fix your issue? Remember when you could order something from a paper catalog… Continue reading “Press One For….” Another Migraine. Customer Service Nightmares Aren’t Going Away.
Author: Trish Deveneau
Writer of creative nonfiction, retired teacher, pet mom, mom of two adult humans, nana to three wee ones. Avid cook, yogi, gym rat, art lover; maybe too earnest for my own good.